INGO HEALTH PRIVACY POLICY

What We Collect

When you use INGO, we may collect the following information to help you on your health journey:

• Personal Info: Your name and email address.
• Health Data: Steps, calories, sleep time, training time, water intake, VO2 Max, heart rate variability, and resting heart rate.
• Meal Logs: The meals you log and the nutrients we estimate based on them.
• Smart Water Bottle Info: If you use an INGO Smart Water Bottle, we collect details like water consumption and device status.
• Location Data: Only if needed to support Smart Water Bottle features (like Bluetooth pairing or syncing).

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Why We Collect It

We use your data to:

• Track your health metrics and progress.
• Provide insights and reports based on your activity and nutrition.
• Sync with your Smart Water Bottle if you have one.
• Personalize your experience and keep improving INGO.

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Do We Share Your Data?

We do not sell your data.

We use tools like Google Analytics and OpenAI to help us improve INGO, but these services only receive anonymized data that cannot identify you.

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Your Rights

You’re always in control of your data. You can:

• Delete your data anytime through the app.
• Contact our support team if you want to review, download, or fully delete your account and data.

Reach us at: support@ingo.health or contact us through the app’s Help section.

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How We Protect Your Data

We take security seriously and use industry-standard practices to protect your information.

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Important Notes About Health Guidance

We’re here to support your health goals, but it’s important to keep in mind:

• No Medical Advice: INGO does not provide medical advice, diagnosis, or treatment. Always consult a healthcare professional before making any health decisions.
• Estimated Data: Calorie counts, nutrient estimates, and health insights are based on general algorithms and the data you provide. These numbers are only approximations and may not reflect your exact needs.
• Meal and Exercise Suggestions: Any meals, meal changes, or exercise recommendations in INGO are meant as general guidance and not personalized plans from a nutritionist, dietitian, or trainer.
• Vitals Feedback: Insights based on your vitals (like VO2 Max or heart rate) are for informational purposes only and should not be used to diagnose or manage health conditions.

By using INGO, you understand and agree that we’re providing tools and suggestions to support you—but the responsibility for your health decisions is always your own.

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Changes to This Policy

We may update this Privacy Policy from time to time as INGO grows and improves. We won’t always notify you directly when we make changes. Please check this page regularly to stay informed. By continuing to use INGO, you agree to the latest version of this policy.

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Contact us

Have questions? We're here for you!

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Email: to.go@ingo.health

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Thanks for trusting INGO to support your health journey.